# Software Trial Offer Conditions Register

Canonical page: https://waitlist.crany.ai/marketing-templates/software-trial-offer-conditions-register

By Tangenix. Published 2026-10-24. Category: Pricing clarity.

Record exactly what a software trial includes, when each charge changes and which access conditions apply before writing a free-trial promise.

## Task

Reconcile a trial marketing promise with the actual offer mechanism and item-level billing scope.

## When to use

Use this before publishing trial copy or onboarding a customer to an actual trial offer. Identify the configured mechanism first, because trial scope and post-trial behavior can differ materially.

## Choose another approach when

The product has no implemented trial, you intend to call a paid introductory offer free, or you want this document to replace applicable subscription disclosures or legal review.

## Inputs

- The actual offer, integration path and configured trial start/end conditions.
- Every subscription item, introductory charge, regular charge and any one-time fee.
- Payment-method requirements, real access behavior and an authorized cancellation route.

## Template

    Offer / configuration version / checked date: [actual evidence]
    Trial mechanism and applicable scope: [whole subscription or specified items]
    During the introductory period:
    - Included access / item / price / currency / interval: [explicit facts]
    - Other items and one-time charges: [not hidden by a free label]
    Start trigger / duration or exact end / time zone: [real conditions]
    After each item’s introductory period: [regular price and charge timing]
    Payment method requirement / missing-method behavior: [verify, do not infer]
    Cancellation route and cutoff explanation: [matches implemented behavior]
    Access transition and user notice: [actual product handling]
    Buyer-facing claim approved: [precise scope, not an unqualified free promise]
    Unresolved fact / owner / release hold: [bounded action]
    No billing or API migration is authorized by this register.

## Illustrative example

This is not a Crany customer result. Replace example details with verified facts.

    Fictional example: an existing subscription offers a free introductory period for one optional analysis item while the core workspace remains paid. The register prevents the marketing page from calling the entire subscription free.
    The team records each actual item’s regular price and end condition, plus any separate starting charge. It also checks the payment-method and access transition rather than assuming every trial ends the same way.
    Stripe's current comparison distinguishes item-level trial offers from subscription-wide free trial periods. The founder records the real mechanism in use; the register does not migrate a billing integration, promise feature compatibility or imply that Crany currently offers a public trial.

## How to use

1. Identify the implemented trial mechanism and every chargeable item.
2. Record introductory and regular conditions, timing and access behavior from evidence.
3. Approve only buyer wording that preserves the actual scope and unresolved limitations.

## Checks

- A free item-level offer is not described as a wholly free subscription.
- Introductory and regular charges remain distinguishable before the buyer agrees.
- A documented provider feature is not assumed to be configured or supported by every checkout.

## What to measure

Track trial misunderstandings and mismatches between marketing copy, checkout and product access. Review actual transitions only with authorized controlled evidence. This register does not certify legal disclosures or predict trial-to-paid conversion.

## Research and sources

Stripe’s current documentation distinguishes per-item trial offers and subscription-wide free periods, with compatibility conditions. This original offer register retains that distinction without recommending an API migration or inventing a live trial.

- [Stripe: Compare trial offers and free trial periods](https://docs.stripe.com/billing/subscriptions/trials/compare) — checked 2026-10-24. Item-level introductory offers versus subscription-wide free periods; charge scope and actual implementation must be distinguished.
- [Stripe: Configure trial offers on subscriptions](https://docs.stripe.com/billing/subscriptions/trials) — checked 2026-10-24. Current Trial Offer integration and compatibility conditions. A documented option does not prove reader account configuration or checkout support.

Prepared with AI assistance. Sources support the stated principles; they do not endorse Crany or guarantee performance.

## About Crany

Crany is an AI marketing co-founder in development for software founders and vibe coders. It is designed to strategize, execute approved marketing and improve based on results. These free resources are usable independently of app access. The public waitlist is at https://waitlist.crany.ai/.