By Tangenix · Published 2026-10-23 · Free template

Community Question Triage Worksheet

Decide whether you can add a useful answer to a specific public question by checking expertise, context, prior replies and community boundaries.

When to use this template

Use this when reviewing potential discussions and you need a consistent decision beyond whether a thread contains your target keyword.

Choose another approach when: You want to maximize reply count, insert the same product recommendation everywhere, or answer high-stakes questions outside your expertise.

Gather these inputs

• The complete question, constraints and existing replies.
• Your actual relevant knowledge and evidence.
• Current platform and local rules, including AI-content boundaries.

Copy and adapt the template

Edit the text below and copy it into your own document. Edits stay in this browser field and are not submitted or saved by this page.

Worked example

Illustrative example, not a Crany customer result. Replace every example detail with facts you can verify.

An illustrative thread asks how to reduce confusing client instructions. Several replies already recommend shorter documents, but none addresses testing whether the client can perform one real update. A designer with relevant knowledge may add that observation method if the community permits it.
A different thread asks for legal wording in a client contract. The same founder lacks the expertise and leaves it rather than forcing a checklist-product mention into the discussion. Relevance comes from the unanswered task, not keyword matching.

How to use it

1. Read existing answers and identify a real remaining gap.
2. Check whether your knowledge can address it accurately within the rules.
3. Choose the appropriate response or leave the discussion without adding noise.

Check before using it

• A target phrase alone does not qualify a thread.
• The response does not invent firsthand experience.
• Lack of relevant expertise leads to a narrower answer or no answer.

What to measure

Review whether approved responses add information people can use. Thread selection quality is not established by reply volume, and no scoring system can guarantee that moderators or readers welcome a contribution.

Research and sources

The references support substantive relevant discussion and respectful participation. The triage categories are original decision aids, not platform ranking or moderation criteria.

• Reddit: Reddiquette — checked 2026-10-23. Read community rules, contribute relevant original information and avoid vote solicitation; local rules still apply.
• Hacker News Guidelines — checked 2026-10-23. Human-written participation, original sources, substantive conversation and no automated posting or vote solicitation.

This original template and worked example were prepared with AI assistance. Source documentation supports the principles stated above; it does not endorse Crany or guarantee this template’s performance.

About Crany

Crany is an AI marketing co-founder in development for software founders and vibe coders, designed to strategize, execute approved marketing and improve based on results. This free resource is usable independently of the product. Join the public waitlist.