Product Glossary Entry Template
Explain a necessary software term through its plain meaning, task context, example and limits without creating thin keyword-definition pages.
When to use this template
Use this when a guide or product journey uses a term that relevant readers do not understand and a clear explanation would remove a real obstacle.
Choose another approach when: You want to generate a glossary for every keyword variation, invent a technical definition, or use a definition page mainly to redirect readers to a signup.
Gather these inputs
- Evidence that the term causes relevant task confusion.
- An authoritative technical or product definition.
- A concrete original example and boundaries where the term is often misused.
Copy and adapt the template
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Worked example
Illustrative example, not a Crany customer result. Replace every example detail with facts you can verify.
A fictional tutorial uses “client preview.” The glossary explains that, in this product, it is a view of the checklist as the client would see it. It also states whether opening it actually shares anything; that behavior must come from the product. The example shows a private preview before a real share action, if the product supports that distinction. The team does not create separate “preview meaning” and “client preview definition” pages with the same answer, and it does not invent a universal definition for a product-specific label.
How to use it
- Identify the task confusion and verify the term’s correct meaning.
- Explain it plainly with a relevant example and necessary distinction.
- Place it where readers need it, checking overlap before creating a separate URL.
Check before using it
- A product-specific term is not presented as a universal technical standard.
- The explanation supports a real reader task.
- Synonyms do not automatically receive duplicate pages.
What to measure
Observe whether readers can continue the task using the explanation. A glossary entry can clarify language; it does not establish demand for a standalone page or guarantee definition snippets.
Research and sources
Clear writing and evidenced task needs inform this original glossary scaffold. Any technical definition requires its own appropriate source beyond this editorial template.
- W3C WAI: Writing for Web Accessibility — checked 2026-10-23. Meaningful titles, headings, links, alternatives and clear instructions; introductory guidance does not establish full accessibility conformance.
- GOV.UK: Identify user needs — checked 2026-10-23. Base content on evidenced reader tasks and record what meeting the need requires; government-specific publishing rules are not imposed on marketing sites.
- Google: Creating helpful, reliable, people-first content — checked 2026-10-23. Original value, useful answers, transparent sourcing and a clear audience.
About Crany
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