Software Trial Offer Conditions Register
Record exactly what a software trial includes, when each charge changes and which access conditions apply before writing a free-trial promise.
Read this resource as Markdown
When to use this template
Use this before publishing trial copy or onboarding a customer to an actual trial offer. Identify the configured mechanism first, because trial scope and post-trial behavior can differ materially.
Choose another approach when: The product has no implemented trial, you intend to call a paid introductory offer free, or you want this document to replace applicable subscription disclosures or legal review.
Gather these inputs
- The actual offer, integration path and configured trial start/end conditions.
- Every subscription item, introductory charge, regular charge and any one-time fee.
- Payment-method requirements, real access behavior and an authorized cancellation route.
Copy and adapt the template
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Worked example
Illustrative example, not a Crany customer result. Replace every example detail with facts you can verify.
Fictional example: an existing subscription offers a free introductory period for one optional analysis item while the core workspace remains paid. The register prevents the marketing page from calling the entire subscription free. The team records each actual item’s regular price and end condition, plus any separate starting charge. It also checks the payment-method and access transition rather than assuming every trial ends the same way. Stripe's current comparison distinguishes item-level trial offers from subscription-wide free trial periods. The founder records the real mechanism in use; the register does not migrate a billing integration, promise feature compatibility or imply that Crany currently offers a public trial.
How to use it
- Identify the implemented trial mechanism and every chargeable item.
- Record introductory and regular conditions, timing and access behavior from evidence.
- Approve only buyer wording that preserves the actual scope and unresolved limitations.
Check before using it
- A free item-level offer is not described as a wholly free subscription.
- Introductory and regular charges remain distinguishable before the buyer agrees.
- A documented provider feature is not assumed to be configured or supported by every checkout.
What to measure
Track trial misunderstandings and mismatches between marketing copy, checkout and product access. Review actual transitions only with authorized controlled evidence. This register does not certify legal disclosures or predict trial-to-paid conversion.
Research and sources
Stripe’s current documentation distinguishes per-item trial offers and subscription-wide free periods, with compatibility conditions. This original offer register retains that distinction without recommending an API migration or inventing a live trial.
- Stripe: Compare trial offers and free trial periods — checked 2026-10-24. Item-level introductory offers versus subscription-wide free periods; charge scope and actual implementation must be distinguished.
- Stripe: Configure trial offers on subscriptions — checked 2026-10-24. Current Trial Offer integration and compatibility conditions. A documented option does not prove reader account configuration or checkout support.
About Crany
Crany is an AI marketing co-founder in development for software founders and vibe coders, designed to strategize, execute approved marketing and improve based on results. This free resource is usable independently of the product. Join the public waitlist.